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Key Information

La Onda by BottleRock is June 1 & 2, 2024.

2-day and 1-day tickets go on sale Friday, December 8 at 10am PT.

Lockers

Keep your personal belongings secure and your phone charged by reserving a personal locker with all-day access to your locker and cell charging stations. Reservations coming soon.

 

Ticketing

Information about ticket types can be found on the Festival Tickets page. 

All La Onda sales are final. There are no refunds or exchanges.
 
Children (5 and under) receive free entry with a ticketed adult. A ticketed adult may bring up to one child that is 5 years old and under for free with a photocopy of birth certificate or valid passport/ID (born on or before June 2019). To receive the complimentary child’s wristband, the adult and child must check in at the Rockeritos tent outside of 3rd street gate. All guests 6 and over must have a paid wristband to enter the festival.

Tag-A-Kid
Adults can register their children of all ages at the La Onda check-in tent and receive a specialized wristband. The Rockeritos wristband is used for safety – in the event that a child gets lost, staff can reunite them with their registered parent. We strongly encourage that all parents register their child at the Rockeritos booth. 

Order Confirmation
You should receive your order confirmation immediately upon purchase of your tickets via Front Gate. 

If you purchased a ticket and did not receive your e-mail confirmation, you may have entered your email address incorrectly on Front Gate. Please update your account information here to retrieve your ticket confirmation.

Ticket Resale
Your purchase to La Onda tickets is subject to our purchase terms which contain, among other things, a strict prohibition on ticket resale. La Onda does NOT work with resellers or secondary market websites in any capacity. 

 

Wristbands

Upon completion of your ticket purchase, you will receive an order confirmation number and receipt via email from Front Gate. Wristbands are shipped to ticketholders before the festival – no printed tickets will be issued for this event. Your wristband is your ticket into the festival.

Once you receive your wristband, do not try it on. The clasp slides one way and there is no way to remove it or loosen it without damaging the wristband. 

Wristbands are non-removable and non-transferable and must not be tampered with in any way. If you are a 2-day passholder, your 2-day wristband grants you admission for both days. If you are a 1-day passholder, your 1-day wristband grants you admission on the day shown on the wristband.

You must wear your wristband at all times at the festival. Do not cut off or remove your wristband until you leave the festival for the final time.

Lost, stolen, damaged and tampered with wristbands will only be replaced at the discretion of festival staff. The wristband replacement fee is $20.

ADA

La Onda is a fully accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the festival amenities. We welcome and encourage all feedback and suggestions from our patrons. The following explains the services provided this year. For any accessibility-related questions and/or needs please email [email protected]. We will do our best to help you have an awesome experience at La Onda!

Access Center: All accessibility-related inquiries can be answered at our Access Center, which will be located just inside the main entrance off of Third Street. Additionally, this is the location to recharge wheelchair batteries and/or the other assistive technology requiring electrical recharging, as well as storing equipment.

Accessible Viewing Areas: There will be accessible viewing areas made available to ADA patrons who may need to see above the crowd on the main stage and/or those who have mobility limitations. Visit the Access Center to gain access to these areas. Note that all viewing areas are available on a first-come, first-served basis. Plan to arrive early for popular acts.

Assisted Listening Devices: Assisted Listening Devices are available at the Access Center for use at La Onda.

Trilingual ASL Interpreters: If you require effective communication in the form of an ASL Interpreter or closed captioning, please contact us at [email protected].

NOTE: Requests must be made no later than three weeks before the event to allow for sufficient processing time. All requests received after this time will be reviewed on a case-by-case basis. 

If you will be watching our ASL Interpretation, please stop by the Access Center to gain admission to the DHOH area. 


Getting Around
: The venue is accessible to guests with wheelchairs or motorized scooters. There are accessible pathways and routes throughout the venue. Some stage areas are located on natural terrain. We encourage all patrons to utilize personal forms of transportation, including wheelchairs and scooters. Absolutely no personal golf carts will be allowed. If you need to recharge your motorized wheelchair, you may do so at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit. We do not provide personal assistance or mobility device rentals.

Parking: La Onda Festival has a very limited amount of ADA Parking available at the festival. To park in this lot, you will need to purchase a La Onda Festival ADA Parking Pass and bring your valid disabled persons parking permit, placard, or plate.

Please note that it is against the law to park in an accessible parking space without the required ADA credentials or to fraudulently use someone else’s in order to gain access to ADA parking spots. All placards will be checked for validity by the Napa Police Department upon arrival.

ADA parking will be located near the main entrance to the Festival. More detailed instructions will be provided upon purchasing a parking pass. Parking passes will go on sale closer to the festival.

Accessibility

Service Animals: Persons with disabilities and their service animals that are individually trained to do work or perform tasks for those persons with disabilities are welcome at La Onda, as are those training service animals. However, emotional support animals, therapy animals, companion animals, and pets are not permitted into the event. Any animal whose task is to provide protection, emotional support, well-being, comfort, or companionship is not considered a service animal and will not be allowed into the venue. Only service animals that have been individually trained and are under the proper care of their owners will be allowed within the premises. 

The following guidelines must be followed:

  • All service animals must be verified by the ADA Coordinator or Manager before entering the event venue.
  • Once verified, service animal handlers are required to fill out a Service Animal Agreement before proceeding into the event grounds. Once signed, service animals will receive a service animal wristband or tag to indicate verification.
  • Service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered. If these devices interfere with the service animal’s work or if the handler’s disability prevents the use of these devices, the handler must maintain control of the animal through voice, signal, or other effective controls.
  • Service animals must be housebroken and should use the service animal relief area.
  • Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
  • All service animals should have legally required vaccinations. The ADA Coordinator or Manager may ask for proof of vaccination during the verification process.

Visual Accommodations: We will be providing daily guided tours throughout the venue. If you would like a guided tour, please contact us [email protected]. Requests for large font and Braille must be made at least two weeks in advance.

  • Accessible Restrooms will be available throughout the venue and will be located at all restroom banks. Maps will be available in the Access Center to show these locations.
  • Concessions are fully accessible and located throughout the venue. If assistance is required please confer with a festival staff member.
  • First Aid: We have several First Aid locations that are noted on the festival maps. Professional medical staff can help you with your medical needs at these locations.
  • Special Dietary Needs: La Onda Festival will have food vendors that provide gluten-free options. For those with special dietary needs beyond the festival food service, please contact us at [email protected] for further information.

In continually trying to make our festival more accessible we encourage you to contact us at [email protected] for any of your accessibility-related needs. Additionally, if you have any questions about policies or our services please reach out to us.

Visit here to view our full list of FAQ’s.

Prohibited Items

The following items are prohibited from the Event Site:

  • Aerosol cans or sprays (including sunscreen)
    • Alcohol
    • All California state properties prohibit smoking of any kind, including vaping.
    • Any item that can be used as a means to disturb the peace, endanger the safety of the crowd, and/or inflict damage to people and goods
    • Audio recording equipment
    • Backpacks of any kind (unless they are entirely clear and follow the La Onda Festival Bag Policy size guidelines)
    • Bicycles, rollerblades, skateboards, scooters, or motorized vehicles of any kind
    • Chairs of any kind
    • Chinese Lanterns
    • Coolers of any size
    • Drones
    • Fireworks, sparklers, or incendiary devices
    • Flags and/or flagpoles
    • Focused-light devices, including laser pointers
    • Glass containers
    • Glowsticks
    • Hula hoops & juggling toys
    • Illegal substances (including narcotics) or drug paraphernalia
    • Items intended for sale/promotion
    • Kites
    • Large chains or spiked jewelry
    • Outside food or beverages
    • Pets (except service animals with a current rabies certification)
    • Professional still camera equipment (no detachable lenses, tripods, large zoom lenses, and/or commercial-use camera assemblies)
    • Single Use/Disposable Plastic Bottles
    • Soccer balls, footballs, Frisbees, or other projectiles
    • Tents or canopies of any kind
    • Tripods, Monopods, and Selfie-sticks
    • Umbrellas
    • Video recording equipment
    • Vitamins
    • Wagons are not permitted regardless if they are pushed or pulled or their dimensions. Strollers must not exceed 31″ (79cm) wide x 52″ (132cm) long.
    • Water guns, water balloons, and/or any other kind of water projectile
    • Weapons of any kind (including self-defense tools such as self-defense claws)

Allowed Items
The following items are allowed on the Event Site.

  • Baby stroller if attending with children. Strollers must not exceed 31″ (79cm) wide x 52″ (132cm) long.
    • Beach blankets and towels
    • CamelBak-style water bladder systems subject to specific conditions**
    • Empty reusable water bottles (glass or disposable plastic is not permitted)
    • Non-professional cameras
    • Paper parasols
    • Prescription and OTC medications subject to specific conditions*
    • Sealed, unopened tampons
    • Sunscreen (non-aerosol)

* Prescription medications are allowed only in the original prescription bottle, any persons attempting to bring in prescription medication must have a government-issued photo identification card that matches the name printed on the prescription, and the pills in the bottle must match the description printed on the prescription. Further, if a patron has mixed multiple pills in a single prescription container or if a person is attempting to enter with prescription pills in a non-prescription container, medical representatives should be involved to make the final determination about whether or not such pills are to be allowed in the venue.

Over-the-counter medications are allowed in provided that they are new and the original, factory-sealed container.

**CamelBak-style water bladder systems that have been EMPTIED are allowed into the Venue. Water bladders themselves must be able to be removed from the carrier and must be transparent enough to allow visual inspection of the empty bladder. Any CamelBak-style water bladder system that has a bladder that cannot be removed from the carrier and/or is opaque enough to prevent visual inspection will not be allowed into the venue.

Policies

Our rules and policies can be referenced here.

Entry Conditions for Guests
The following additional conditions are for guests entering the Event Site.

• All guests and their belongings are subject to search.
• Any prohibited item that is surrendered to security at search points will not be returned.
• Allowed and Prohibited lists are subject to change.
• The Event and private security personnel at the entrances reserve the right to make the final determination on allowed and not allowed items.

La Onda by BottleRock strictly prohibits the operation of or use of any unmanned aerial vehicles (UAVs), also known as “Drones,” on, from, or above La Onda Festival premises, events or venues without specific written permission from an official of La Onda or Latitude38. This includes all UAVs regardless of size, weight, or purpose. If you are found to be using or in the possession of a UAV or “Drone” while at La Onda, it will be confiscated by staff and held for the remainder of the event. 

Please note our Bag Policy

Allowed: 

  • Clear bags made up of plastic, vinyl, or PVC that are NO larger than 12″ x 6″ x 12”. 
  • Empty hydration packs with NO more than one additional pocket. Water bladder must be empty.** 
  • Small clutch purses and fanny packs  (6″ x 9″ or smaller), with no more than one pocket.

 

NOT Allowed: 

  • Any bags that are larger than 6”x9” and NOT clear.
  • Any backpacks that are not clear.
  • Any bags that are larger than 12″x 6″x12″. 
  • Any hydration packs with more than 2 pockets.

 

For expediency, we recommend using a clear bag and removing coats, jackets and additional layers from bags before entering security. Fast Lanes will be available for guests entering with NO BAGS. This bag policy is subject to change.

**CamelBak-style water bladder systems that have been EMPTIED are allowed into the Venue. Water bladders themselves must be able to be removed from the carrier and must be transparent enough to allow visual inspection of the empty bladder. Any CamelBak-style water bladder system that has a bladder that cannot be removed from the carrier and/or is opaque enough to prevent visual inspection will not be allowed into the Venue.

Getting to Napa

Getting to Napa is easy. It’s just over an hour’s drive from the San Francisco Bay Area and Sacramento. 

Visit our Getting Here page for information on parking, buses, flying, biking to the festival and more.

To make your planning experience simple, we offer hotel, ticket and transportation bundle options. Learn more and book here.

Lodging

Learn about available accommodations here.

Contact Us

We’re here to help!
Email us at [email protected]

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