Frequently Asked Questions

General

What are the festival hours?

Doors open at 11:00am. Last act ends at 10:00pm.

Can I leave and re-enter the festival?

All 2-Day pass holders and 1-Day GA+, VIP, El Mirador, Suites and Diamanté pass holders can leave and re-enter the festival by scanning their wristbands at the entrance gates. 1-Day GA pass holders cannot leave and re-enter the festival.

If you are a 2-day passholder, your 2-day wristband grants you admission for both days. If you are a 1-day passholder, your 1-day wristband grants you admission on the day shown on the wristband.

You must wear your wristband at all times at the festival. Do not cut off or remove your wristband until you leave the festival for the final time.

What is the bag policy?

The La Onda Bag Policy is subject to change.

Ticketing + Wristbands

Do I need to buy a ticket for my child?

A ticketed adult may bring up to one child that is 5 years old and under for free with a photocopy of birth certificate or valid passport/ID (born on or before June 2019). To receive the complimentary child’s wristband, the adult and child must check in at the Rockeritos tent outside of 3rd street gate. All guests 6 and over must have a paid wristband to enter the festival.

Does La Onda offer a payment plan?

Yes! You can select payment plan when you go to purchase your tickets. You just have to put $50 down!

What is your refund policy?

All sales are final.

Where do the ticket fees go?

The ticket fees go towards the following:

Frontgate Ticket Fee
Credit Card Fee
City of Napa Business License
City of Napa Event Permit & Services
CHP/Traffic Control
State of California Lease

Getting Here + Accommodations

What is the best way to get to La Onda?

All-day street parking is available in the downtown Napa area – check signs for restrictions.

There will be parking available for purchase, more information will be coming soon. Help us eliminate emissions by carpooling with your friends and taking more cars off the road!

La Onda also provides complimentary bike parking a short distance from the venue – don’t forget a lock!

We recommend checking out our bus offerings (coming soon) and rideshare as alternative options.

Do you offer hotel + transportation ticket packages?

Whether you’re coming for one day or the full weekend, we have hotel, ticket and transportation bundle options available. Learn more and book here.

Is there ADA parking?

La Onda has a very limited amount of ADA Parking available at the festival. To park in this lot you will need to purchase a La Onda ADA Parking Pass and bring your valid handicap parking permit, placard, or plate.* To request an ADA Parking Permit for La Onda 2024 please contact us at [email protected].

 

I’m from out of town, where should I stay?

There are a range of places to stay in Napa and surrounding cities.

Napa Valley is known for incredible hospitality and world-class lodging. Full-service hotels, small luxury inns, bed & breakfast inns and other accommodations are located close to the festival at a range of prices.

Napa and nearby Yountville, St. Helena, Calistoga, Sonoma, American Canyon, Fairfield and Santa Rosa offer a wide selection of places to stay.

Contact Us

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Email us at [email protected]

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